Retail Customer Service II

Why we will love you APPLY NOW!! HL1 JOB TYPE – Permanent, Part-time, Hourly Associate, ON SITE!! 1 year of experience in a high-volume customer facing environment Returns & Exchanges plus helping with Customer Fulfillment order/ setting up deliveries.
HOURS – From 12-20 hours per week 5 days availability needed.
SHIFT – Seeking work schedule availability of Friday, Saturday, Sunday and Monday as a minimum requirement.
The operations generally range between the window of 9am to 11pm, and the work schedules are published three weeks in advance.
PAY – The starting rate/salary for this position ranges from $16.
90 to $24 and will be based on relevant work experience.
BENEFITS ELIGIBLE? – (Limited for 12-20hrswk) All benefits except Medical and Prescription Drug coverage for 12-20hrs.
/wk.
-IKEA offers competitive benefits for 20-34hrs/wk.
and up.
Plus, perks, such as medical and Rx*, dental, vison, 401k, autism coverage, parental leave, pet insurance, education assistance and more.
15% discounts on merchandise, $4-5meals, Employee purchase plans.
3–5-week PTO and sick time accrual You have a passion for delighting customers.
You understand greatness requires thinking differently.
An inclusive and accepting work environment is important to you.
A job at IKEA is so much more than home furnishings.
Together, we work to make a better everyday life for the many.
It's the perfect fit if you want to contribute, grow, and share your uniqueness.
Join our team and start a better life for yourself.
What you'll be doing day to day Creates a positive customer experience by ensuring accurate transactions and/or orders.
Records information accurately so the resulting analysis can be used to make improvements to customers’ future shopping experience.
Meets customers' needs, solves problems independently, and recognizes when to escalate to a manager.
Builds loyalty by ensuring a positive customer journey during the IKEA shopping experience.
Builds emotional connections through meaningful and empathetic interactions with customers.
Provides customers with a simple and efficient handout experience when scheduled in Full Serve Hand Out (FSHO).
Offers and sells services to customers during the handover process when needed.
Provides the customer with a simple and smooth returns and exchange experience, while collecting high quality data for follow-up when scheduled in returns.
QUALIFICATIONS 1 year sales or customer service experience preferred High School Diploma or equivalent Apply now! APPLY NOW!! HL1 JOB TYPE – Permanent, Part-time, Hourly Associate, ON SITE!! 1 year of experience in a high-volume customer facing environment Returns & Exchanges plus helping with Customer Fulfillment order/ setting up deliveries.
HOURS – From 12-20 hours per week 5 days availability needed.
SHIFT – Seeking work schedule availability of Friday, Saturday, Sunday and Monday as a minimum requirement.
The operations generally range between the window of 9am to 11pm, and the work schedules are published three weeks in advance.
PAY – The starting rate/salary for this position ranges from $16.
90 to $24 and will be based on relevant work experience.
BENEFITS ELIGIBLE? – (Limited for 12-20hrswk) All benefits except Medical and Prescription Drug coverage for 12-20hrs.
/wk.
-IKEA offers competitive benefits for 20-34hrs/wk.
and up.
Plus, perks, such as medical and Rx*, dental, vison, 401k, autism coverage, parental leave, pet insurance, education assistance and more.
15% discounts on merchandise, $4-5meals, Employee purchase plans.
3–5-week PTO and sick time accrual