Assistant General Manager

*Summary* The responsibilities of an Assistant General Manager are working with patients, ensuring that the team is adhering to policies and procedures, supervising team members, overseeing dispensary operations, and ensuring a wonderful patient experience.
An Assistant General Manager should be able to demonstrate excellent communication, leadership, and customer service skills in order to ensure that team members are well-informed, that the store is well run, and that patients are satisfied with their purchases.
*Essential Duties and Responsibilities* * Providing a wonderful experience for the Patient.
* Advising patients on suitable cannabis products based on their needs, preferences, budgets, and reactions to different strains of cannabis.
* Keeping abreast of new cannabis products on the market as well as the latest industry trends.
* Processing patient’s payments using the dispensary's Point of Sale (POS) system.
* Ensuring that the store is clean and well-organized at all times.
* Ensuring company policies and procedures are followed.
* Hiring, training, and supporting of new Team Members.
* Resolving customer issues.
* Providing leadership and direction to all Team Members.
* Working closely with the General Manager on store initiatives.
* Ensuring an excellent standard of customer service is upheld.
* Maintaining the store to high standards, including stocking products and regular cleaning.
* Completing tasks assigned by the General Manager accurately and efficiently.
* Taking inventory of cannabis products and ensuring that the sales floor is adequately stocked.
* Maintaining compliance by following the proper policies and procedures set by the company and the state.
* All other duties as assigned *Minimum Qualifications* * Proven experience working as a Retail Sales Associate, Budtender, Supervisor or Lead, AGM, or GM.
* Ability to pass a background check and receive a facility agent card from the state * High school diploma or GED.
* Sound knowledge of cannabis strains and their medicinal benefits.
* Outstanding organizational skills.
* Excellent analytical and problem-solving skills.
* Effective communication skills.
* Exceptional customer service skills.
* Work well with other team-members.
* Be self-motivated and possess the desire for self-development.
* Have the ability to work autonomously when required * Physical Requirements: Prolonged periods of standing and walking throughout the retail space.
Must be able to lift up to 15 pounds at times.
Job Type: Full-time Benefits: * 401(k) matching * Dental insurance * Employee discount * Health insurance * Paid time off * Vision insurance Experience level: * 3 years Weekly day range: * Weekends as needed People with a criminal record are encouraged to apply Ability to Relocate: * St.
Louis, MO 63108: Relocate before starting work (Required) Work Location: In person